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FAQs

This page aims to answer common questions you may have regarding the services we offer.

General

Sort Finance is a brokerage that specialises in helping individuals and businesses find the right financial products to meet their needs. We connect you with lenders for personal loans, business financing, and more.

Our process is straightforward: fill out our online application form, and our team will assess your requirements. We then match you with suitable lenders, ensuring a quick and efficient experience.

We strive for transparency in our pricing. Any applicable fees will be clearly outlined during the application process. There are no hidden charges.

We accept various payment methods, including direct debit, bank transfers, and credit/debit cards for any applicable fees.

Support and Resources

You can reach our customer support team via email at info@sortfinance.co.uk or by calling us at 0208 068 4447.

Yes! We provide a range of resources, including blog articles, guides, and financial tools available on our website to help you make informed decisions.

Loan and Financing

We can help you find various loan options, including personal loans, business loans, and secured loans, tailored to meet different financial needs.

Once your application is approved by a lender, funding can typically be issued within a week.

Returns and Refunds

If you decide to cancel a loan application before funding, please contact us as soon as possible. Our team will guide you through the cancellation process.

If you have concerns about a transaction or loan agreement, please contact our customer support team. We take disputes seriously and will work with you to resolve any issues.

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Reasons to work with us

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  • Our team of expert advisers have over thirty years of knowledge and experience in the industry and are ready to help find the right mortgage for you.
  • We offer a bespoke, personalised, and tailored service to our clients and pride ourselves on a no-faff attitude - our clients are our main focus, and we offer flexibility around you
  • We have access to the whole mortgage market and know how to find what you need fast. Our advisers work closely with you to better understand your requirements.
  • No job is too big or small, and we don't charge for an initial consultation or for general enquiries. We just want to help clients get to where they need to be with ease and comfort.
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FCA disclaimer

Based on our research, the content contained on this website is accurate as of most recent time of writing. Lending criteria and policies may change regularly so speak to one of the advisors we work with to confirm the most accurate up to date information.

The information on the site is not tailored advice to each individual reader, and as such does not constitute financial advice.

Some types of buy to let, commercial, bridging, mortgages are not regulated by the FCA.

Please think carefully before securing other debts against your home or releasing equity from a property you own. As a mortgage is generally secured against your home or your investment property, it may be repossessed if you do not keep up with repayments on your mortgage.

We may receive commissions that will vary depending on the lender, product, or other permissible factors. The nature of any commission model will be confirmed to you before you proceed.


Registered in England and Wales under registered number 13207282. Registered office: 128 City Road, London, EC1V 2NX

As part of data protection we are registered with the ICO in the UK – ICO registration number: ZB010823

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